We recommend that you update your source feed once a day to keep the inventory information in your catalogue up to date. After you've uploaded the data feed to Marpipe, it will not start fetching updates automatically until you have an enriched feed that is being requested regularly by an ad network. You can manually trigger Marpipe to fetch updates to your source feed by opening the source feed settings and selecting continue.
Automatic Source Feed Updates
Once you have a live output feed then you're source feed will start undergoing regular updates based on the timing you set within the output feed.
From the output feed settings you can change the frequency of your product updates. You can also change the time and timezone that the updates center around so that you can dial in an update time that makes sense based on your business.
You can manually force a source sync from the source feed settings window by clicking the refresh button:
Once you've manually triggered a sync, publish updates from your enriched feeds and force a request in the ad network to see changes take hold immediately.
Manually Refresh Source Feed
Go to the Designs tab
Select the 'Re-import Source Feed' button
Input the new Feed URL (Source Feed Requirements)
Input the username/password if required.
Select Continue and you will see your feed updating.
Updating Source Feed URL
Go to the Designs tab
Select the 'Feed Settings' button
Delete the old feed URL you were using / remove the CSV file you uploaded
Paste in the new feed URL you'd like to use / upload a new CSV file
Input the username/password if required.
Select the source feed format and type.
Select Continue and you will see your feed updating.
Notes:
If you are experiencing errors in updating/refreshing the source feed URL, please ensure the feeds are formatted as per Marpipe's requirements.
If you're still having trouble please contact support.