There's a few points of connection to have your Marpipe treatment appear on your ad in Meta. Below are the steps to check your full connection.

First step is to make sure the treatment slot has been published to your feed.

If you see the badge Not Published next to your designs within the treatment slot, it means that it is not currently being delivered to Meta for use in your ads. Once you click Publish Updates, Marpipe will begin updating the feed to include your new treatment.

If you have Update catalogs on publish turned on, Marpipe will attempt to push the updated feed to Meta. Publishing updates can take up to an hour to finish, then send to Meta.

If the products you're seeing in your ads are not filtered into any of the designs, then there's nothing for Marpipe to apply to those products.

Example 1: If you only have your creative only applying items containing a sale price, and your ad is set to show full price items only, you won't see your design on anything not on sale.

Example 2: If your design is built to pull in the 4th image of your products, and you have products that only have up to 3 images, those products will be excluded from your design because there's no 4th image to pull in.

Confirm that you've walked through the Assign Ads process in Marpipe. When you search for your ad through Assign Ads in Marpipe, you should see it look similar to below:

If you see under Creative Source the following message, the ad is not connected to the same catalog you have have your selected Output Feed in:

Take one of the products you're seeing on your ad without the creative applied to it. Search for this product in your Meta catalog

If you open up the details on that product, there are two places to confirm that your Marpipe creative treatments are applied to it:

First, go to Detail > Images

Then, go to Detail > Show more attributes > Images

The first step ensures that Meta is prioritizing your Marpipe feed for the additional images, the second step ensures that the image links and tags are being applied to the product.

If you do not see your Marpipe images and image tags appear, make sure that Marpipe is set as the priority for Additional images under Configure Sources

There are a few ad settings that, when enabled on your ad, can prevent the treatment from appearing/delivering to your audiences. We recommend to keep the following settings turned off for your ad:

If you are still unable to see your creative treatment after checking the above, please reach out to our support.